Zürich
Head of User Services (m/f/d)
- 27 July 2026
- 60%
- Permanent position
About the job
Head of User Services (m/f/d)
The Archive for Contemporary History AfZ collects private estates and institutional archives on the history of Switzerland in the 20th and 21st centuries, which are of supraregional significance and document the history of Switzerland in a transnationally networked world. It complements the state archival holdings and provides researchers and private individuals access to multifaceted archival collections. The main focuses of the collection activities are politics, economy, and Jewish contemporary history.
The position starts on 1 October or by arrangement.
Job Description
- In this position, you are responsible for the lending system and user services of the Archive for Contemporary History at ETH Zurich
- Personnel deployment as well as training and guidance of the user services team and interns
- Approval and processing of access requests
- Collection of user service metrics and reporting
- Participation in the networking and mediation activities of the AfZ in archival and historical sciences
- Participation in the area of cataloguing, management of small cataloguing projects
Profile
- MA degree in contemporary history, ideally with subject knowledge in the three collection focuses of the AfZ
- At least three years of professional experience in an archive
- Good knowledge of various media types (AV media and written records)
- Good knowledge of the standards and norms of archival cataloguing and processing of collection material on different media
- Confident use of IT tools (administrative software and archival information systems)
- Enjoyment in contact with customers
- Very good German and English skills and editorial abilities; very good French skills desired
- Driving licence
- You are accustomed to precise and structured work
We offer
- Collaboration in a committed team
- Varied and independent work
- Flexible working hours and modern working conditions
- An extensive range of further training opportunities
- You can expect numerous benefits, such as public transport subscriptions and car sharing, a wide range of sports offered by ASVZ, childcare, as well as attractive pension benefits.
- Sustainability is a core value for us – we are consistently working towards a climate-neutral future.
Diversity and Sustainability are important to us
In line with our values , ETH Zurich supports an inclusive culture. We promote equal opportunities, value diversity, and foster a working and learning environment in which the rights and dignity of all employees and students are respected. On our Equal Opportunities and Diversity webpage , you can learn how we ensure a fair and open environment where everyone can develop and flourish. Sustainability is a core value for us – we are consistently working towards a climate-neutral future.Curious? So are we.
We look forward to receiving your online application by 16 August 2026 with the following documents:
- Motivation letter
- Curriculum vitae
- Diplomas and work references
Further information about the Archive for Contemporary History can be found on our website . For enquiries, Julia Zuber is available at +41 44 632 64 91 or julia.zuber@history.gess.ethz.ch (no application documents), and will be happy to assist you.
Please apply exclusively via the online application portal. Applications by e-mail or post will not be considered.
We would like to point out that the pre-selection is carried out by the responsible recruiters and not by artificial intelligence.
For personnel placement, the ETH Zurich Terms and Conditions apply.
