Telephony Advisor

Your missions:

• Welcome, advise and retain customers with professionalism and enthusiasm

• Identify customers' needs and propose suitable solutions

• Manage payments and ensure follow-up of customer orders

• Participate in product presentation (merchandising, shelving, cleanliness of the point of sale)

• Contribute to achieving individual and collective sales targets

• Collaborate with other team members to guarantee an excellent customer experience

• Proven experience in sales or customer relations (minimum 3 years) and ideally in the telephony sector

• Natural interpersonal ease, active listening, developed sense of service

• Autonomy, dynamism and team spirit

• Neat appearance and positive attitude

• Fluency in French, any other language is an asset (notably English or German)