Appenzell
IT Support Specialist (m/f/d)
- 12 September 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Fluent)
- Appenzell
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
IT Support Specialist (m/f/d)
Role:
For a versatile corporate environment, a committed individual is sought as an IT Support Specialist. As the central point of contact, you support employees with technical concerns and ensure that workplaces, devices and applications function reliably.
The position combines 1st-level support, Microsoft 365, workplace management and user administration with collaboration with external IT partners. At the same time, you will have the opportunity to contribute to the introduction of new systems and the further development of the IT infrastructure.
Responsibilities:
First point of contact for all IT enquiries from employees and departments
Analysis and resolution of hardware and software issues in 1st-level support
Installation, configuration and maintenance of PCs, printers, mobile devices and other IT components
Management of user accounts as well as support and training of users
Monitoring of the IT environment and coordination with external IT service providers for more complex issues
Documentation of support cases and processes as well as participation in IT projects and system implementations
Qualifications:
Completed training in computer science or a comparable technical education
Professional experience in IT support, help desk or service desk
Good knowledge of Microsoft Windows and Microsoft 365 as well as common hardware and software
Independent, structured and solution-oriented working style
Strong service orientation and enjoyment of direct contact with users
Very good German and English skills at least at C1 level; additional language skills are an advantage
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Appenzell
Contact
Diego Barth,
+41443852145
