Service Technician Sanitary (m/f/d)

Service Technician Sanitary (m/f/d)

Role:

On behalf of a client, we are looking for an experienced and customer-oriented professional for the independent execution of service, repair, and maintenance work on sanitary installations. You will take over the technical support of existing systems, troubleshoot faults, and carry out conversions and extensions professionally. The focus is on the independent organisation of service assignments, technical advice to customers, and the acquisition of additional repair and maintenance orders. The position combines solid sanitary technical expertise, manual skills, and entrepreneurial thinking with varied customer assignments and the assumption of responsibility in on-call duty.

Responsibilities:

• Independent execution of repair and service orders on existing sanitary systems in residential, commercial, and other properties

• Systematic analysis and rectification of sanitary technical faults in water distribution, fittings, appliances, and other installation components

• Carrying out maintenance and servicing work on sanitary installations to ensure reliable and long-term economical system operation

• Execution of conversions, adjustments, and extensions of existing sanitary systems taking into account structural and technical conditions

• Professional installation, repair, and replacement of sanitary technical appliances and components according to applicable installation regulations

• Independent planning, scheduling, and organisation of assigned service assignments including prioritisation of orders and coordination with customers

• Responsibility for material procurement and spare parts disposition as well as ensuring efficient and economical order processing

• Technical advice to customers on improvements, modernisations, and adjustments of existing sanitary installations focusing on functionality, operational safety, and cost-effectiveness

• Active identification and acquisition of additional repair, service, and maintenance orders within existing customer contacts

• Preparation of work reports, material records, and technical service documentation for transparent recording and billing of performed services

• Ensuring compliance with relevant Swiss sanitary standards, SVGW guidelines, and safety regulations as well as carrying out necessary functional and quality checks

• Participation in company on-call duty including independent handling of urgent fault reports and technical emergencies in the sanitary sector

Qualifications:

• Completed vocational training as a sanitary installer EFZ or a comparable recognised qualification in the field of sanitary and building technology

• Several years of professional experience as a sanitary installer or sanitary fitter with solid practice in repair, maintenance, and upkeep of existing sanitary systems

• Very good technical knowledge of sanitary and installation technology as well as experience in independent fault diagnosis, troubleshooting, and execution of conversion work; knowledge in the heating sector is an advantage

• Good organisational skills and experience in independent service processing including deployment planning, material procurement, reporting, and customer care

• Strong customer and service orientation with the ability to explain technical contexts clearly, identify improvement opportunities, and win additional orders

• Independent, reliable, and responsible working style with high flexibility, resilience, entrepreneurial thinking, and willingness to take on on-call duties

• Very good German language skills in spoken and written form as well as communication skills, professional manners, and a valid category B driving licence

• Participation in health measures: Above-mandatory social benefits
• Coaching and mentoring
• Contribution or coverage for mobile phone and notebook
• Contribution or coverage for company car
• Flexible working hours: 40 hours per week
• Good transport connections and accessibility
• Market- and performance-based salaries
• Above-average holidays and days off: 5 - 6 weeks of vacation
• Attractive training and development opportunities: Career with diverse career options as well as international career opportunities
• Interesting and varied activities/projects
• Experienced and dynamic team
• International environment: In 70 countries and at 30 locations

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Work location
Bern