Client Advisor

For our Client a top Luxury Italian brand we are looking for a Client Advisor

Client Advisor

Key Responsabilities

• Sales & Service: Achieve individual and team sales targets by providing a personalized shopping experience aligned with the brand's high standards of excellence.
• Clienteling (CRM): Build and nurture longterm relationships with local and visiting guests. This involves regular followups, managing after-sales requests, and utilizing digital tools to maintain client loyalty.
• Product Expertise: Maintain deep knowledge of raw materials and seasonal collections to advise clients on styling and quality.
• Store Operations: Assist with visual merchandising to ensure the boutique reflects the brand’s aesthetic, and participate in inventory management and daily store maintenance.

Candidate Profile

• Experience: Typically requires 3+ years of sales experience in a luxury retail environment.
• Languages: Fluency in English is mandatory. Given Gstaad's location and clientele, proficiency in German or French is highly advantageous.
• Soft Skills: High level of interpersonal and communication skills, adaptability to a high-paced environment, and a strong sense of team collaboration.
• Technical Skills: Proficiency in digital tools such as SAP or Microsoft Office for managing client data ad store operations