Bern
IT Service & Support Engineer (m/f/d)
- 18 September 2026
- 80 – 100%
- Permanent position
- German (Fluent), French (Fluent), English (Fluent)
- Bern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Service & Support Engineer (m/f/d)
Responsibilities:
Installation and configuration of software and hardware as well as ensuring smooth IT operations
Support of employees in 1st-level support for internal business applications
Receipt, analysis and processing of IT requests and incidents by phone and email
Coordination and prioritisation of tickets in the area of IT infrastructure and user support
Support in the administration and further development of IT workstations and systems
Qualifications:
Completed training as an IT specialist EFZ or equivalent qualification
At least 3 years of professional experience in IT support or a comparable role
Good knowledge of Windows, Microsoft 365, Microsoft Teams and ticketing systems
Strong service and customer orientation as well as an independent and structured way of working
Fluent German skills and good French skills
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Bern
Contact
Dani Camoes,
+41443852126
