Project Coordinator Customers & Textile Printing 100% (m/f/d)

What is my role?

* Support of our customers by telephone and e-mail

* Receiving and processing customer enquiries

* Advice on our textiles and textile printing solutions

* Coordination and supervision of customer orders

* Clarification of feasibility, deadlines, deliveries and individual customer requests

* Coordination with production and internal specialist departments

* Monitoring of orders and ensuring timely processing

* Handling of changes, queries and complaints

* Independent problem solving in case of challenges

* Maintenance of existing customer relationships

* General administrative tasks related to projects and orders

What do I need to be successful?

* Experience in customer support, order processing, internal sales, project assistance or a comparable role

* Enjoy coordinating various tasks and orders simultaneously

* Organisational talent and a structured way of working

* Enjoy daily contact with customers and internal contacts

* Interest in textiles, textile printing and creative products

* Very good German skills, spoken and written

* Good English skills

* French skills are an advantage

* Confident, friendly and professional manner

* Independent, reliable and solution-oriented personality

* You keep an overview even in hectic situations

* Good MS Office skills

Languages
German: C2 - Native level
English: B1 - Intermediate / Good

Work location
Zurich Oberland

Vacancy number
VA-LGH-PFQ