yellowshark
Basel
ICT Support Specialist 1st & 2nd Level with French Language Skills (m/f) 80-100%
- 23 July 2026
- 80 – 100%
- Permanent position
- CHF 70 000 - 90 000 /year
- German (Fluent), French (Fluent)
- 4000 Basel
About the job
yellowshark AG is a leading Swiss personnel service provider specialising in IT, commercial professions, industry, and technology. Throughout the German-speaking part of Switzerland, you can take your career to the next level with yellowshark by connecting you with renowned companies, and we have been doing this for over 15 years!
With profound market knowledge and a broad network, yellowshark offers you tailor-made solutions for permanent positions. Benefit from a dedicated team that understands your career goals and opens up exciting opportunities with attractive employers. Take the next step with yellowshark by your side!
Have we piqued your interest? Then apply today with your complete and meaningful application documents. We look forward to getting to know you!
- Analysis and resolution of technical faults in hardware and software areas
- Ensuring high service quality as well as optimisation of existing support and operational processes
- Participation in ICT projects and technical developments
- Close collaboration with internal ICT specialist teams and external partners
- Ensuring continuous and reliable end-to-end processes
- Management of user accounts, permissions, and access rights
- Installation, configuration, and provision of IT workstations
- Support during technical deployments on site, including in the environment of medical point-of-care systems
- Taking on periodic on-call duties
- Relevant ICT certifications are an advantage
- Solid knowledge of Windows and Linux environments
- Good user and administration skills in Microsoft 365, Microsoft Teams, and Citrix
- Experience with Windows clients as well as mobile devices under iOS and Android
- Structured, solution-oriented, and independent working style
- Strong service orientation and enjoyment of direct contact with users
- Fluent German skills (C2) as well as very good French skills (C1)
- Italian or English skills are a great advantage
- Willingness to perform on-call duties
- Possession of a category B driving licence
- Modern workplace
- Above-average employment conditions with very good social benefits
- Free parking, coverage of public transport subscription or contribution to your commute
- Financial support for further training
- Workation up to 4 weeks per year
With profound market knowledge and a broad network, yellowshark offers you tailor-made solutions for permanent positions. Benefit from a dedicated team that understands your career goals and opens up exciting opportunities with attractive employers. Take the next step with yellowshark by your side!
Have we piqued your interest? Then apply today with your complete and meaningful application documents. We look forward to getting to know you!
Responsibilities
- Professional first- and second-level IT support for internal and external users- Analysis and resolution of technical faults in hardware and software areas
- Ensuring high service quality as well as optimisation of existing support and operational processes
- Participation in ICT projects and technical developments
- Close collaboration with internal ICT specialist teams and external partners
- Ensuring continuous and reliable end-to-end processes
- Management of user accounts, permissions, and access rights
- Installation, configuration, and provision of IT workstations
- Support during technical deployments on site, including in the environment of medical point-of-care systems
- Taking on periodic on-call duties
Profile
- Completed IT training as an IT specialist EFZ system technology/platform development or ICT specialist EFZ- Relevant ICT certifications are an advantage
- Solid knowledge of Windows and Linux environments
- Good user and administration skills in Microsoft 365, Microsoft Teams, and Citrix
- Experience with Windows clients as well as mobile devices under iOS and Android
- Structured, solution-oriented, and independent working style
- Strong service orientation and enjoyment of direct contact with users
- Fluent German skills (C2) as well as very good French skills (C1)
- Italian or English skills are a great advantage
- Willingness to perform on-call duties
- Possession of a category B driving licence
Additional Information
- Guaranteed home office of up to 3 working days per week- Modern workplace
- Above-average employment conditions with very good social benefits
- Free parking, coverage of public transport subscription or contribution to your commute
- Financial support for further training
- Workation up to 4 weeks per year
