Uster
IT Operations Specialist (m/f/d)
- 18 October 2026
- 100%
- Permanent position
- German (Native language)
- 8610 Uster
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
IT Operations Specialist (m/f/d)
Role:
You are the person who turns technical challenges into functioning solutions. Whether secure user access, powerful workstations or stable networks: you combine technical understanding with pragmatic action and develop IT operations purposefully. An ideal role for IT generalists who want to take responsibility and actively improve things.
Responsibilities:
Responsibility for operational IT operations and the availability of central workstation and infrastructure services
Support and optimisation of end devices, Windows systems, servers, network components and security solutions
Ensuring smooth onboarding through standardised setup of workstations, software and user access
Management of user and permission administration according to the principle of least required access rights
Monitoring the system landscape, identifying vulnerabilities and initiating appropriate improvement measures
Handling technical enquiries as well as structured diagnosis and resolution of hardware, software and network issues
Coordination of service cases, changes and maintenance work in collaboration with internal IT departments and external partners
Support in implementing IT security policies, system updates and technical protective measures
Further development of standardised operational procedures and automation of recurring tasks
Participation in the introduction of new digital services and modern workplace technologies
Independent planning and implementation of smaller IT projects including coordination, testing, deployment and documentation
Continuous improvement of service quality through root cause analysis, knowledge sharing and process optimisation
Qualifications:
Training in computer science, system technology or ICT or equivalent practical experience
Broad technical knowledge in Windows client and server environments
Good knowledge of networks, user administration, hardware and software provisioning
Experience in IT support and in managing productive IT systems
Understanding of IT security, patch management, access control and reliable operational processes
Ideally experience with Microsoft 365, Active Directory, Entra ID or modern endpoint management solutions
Knowledge of PowerShell, monitoring tools and automated configuration processes is an advantage
Ability to systematically analyse technical causes and develop sustainable solutions
Independent, careful and well-organised working style even with multiple parallel tasks
Strong communication skills, service orientation and professional interaction with different stakeholders
Enjoyment in taking responsibility, initiating improvements and advancing smaller projects
Benefits:
- Flexible working hours
- International environment
- Attractive training and development opportunities
- Numerous employee events
- Interesting and varied activities/projects
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Uster
Contact
Joshua de Boers,
+41443852112
