Rocken®
Zürich
IT Support Specialist (m/f/d)
- 28 July 2026
- 80 – 100%
- Permanent position, Supplementary income
- CHF 75 000 - 90 000 /year
- German (Fluent), English (Fluent)
- Zürich
About the job
Rocken® is a Swiss company based in Zurich.
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
What if you could work on technologies used in millions of devices worldwide? Our Rocken partner is a global pioneer in adaptive optics and develops innovative solutions for focusing, beam steering, and light control. The products are used in medical technology, laser manufacturing, microscopy, and industrial quality control. Here, controllable lenses, mirrors, and optical modules are created that offer the highest precision and reliability. Development takes place in close collaboration with international customers – from feasibility studies to series production. A strong patent portfolio and in-house manufacturing under cleanroom conditions provide the foundation for technological excellence. A highly qualified team of engineers and scientists drives innovative projects forward. Ready to take optical systems to the next level? Our Rocken partner offers you the chance to shape technology that makes a difference worldwide.
Benefits:
ROCKEN Jobs:
Create profile:
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Support Specialist (m/f/d)
Salary - CHF75,000 - 90,000What if you could work on technologies used in millions of devices worldwide? Our Rocken partner is a global pioneer in adaptive optics and develops innovative solutions for focusing, beam steering, and light control. The products are used in medical technology, laser manufacturing, microscopy, and industrial quality control. Here, controllable lenses, mirrors, and optical modules are created that offer the highest precision and reliability. Development takes place in close collaboration with international customers – from feasibility studies to series production. A strong patent portfolio and in-house manufacturing under cleanroom conditions provide the foundation for technological excellence. A highly qualified team of engineers and scientists drives innovative projects forward. Ready to take optical systems to the next level? Our Rocken partner offers you the chance to shape technology that makes a difference worldwide.
Responsibilities:
- You support employees in first- and second-level support for hardware, software, Microsoft 365, printers, and mobile devices.
- In this role, you prepare laptops, desktops, and mobile devices for new employees and accompany onboarding and offboarding processes.
- As an IT support specialist, you manage Microsoft 365 accounts, licences, groups, and applications such as Outlook, Teams, OneDrive, and SharePoint.
- You monitor and maintain meeting room technology, printers, and other office IT to ensure smooth daily operations.
- In this role, you analyse and resolve basic LAN, WLAN, VPN, and connectivity issues and collaborate with the central infrastructure team on complex cases.
- You maintain inventory and asset data, coordinate hardware lifecycle activities, and document support cases according to internal guidelines.
Qualifications:
- You have at least 2 years of experience in IT support, service desk, or a comparable technical support function.
- You are proficient in the administration and troubleshooting of Windows 10/11 as well as in using Microsoft 365 applications and user management.
- You have basic knowledge of Microsoft Intune, Microsoft Entra ID (Azure AD) or Active Directory, as well as a fundamental understanding of LAN, WLAN, VPN, and TCP/IP.
- You are experienced in configuring and supporting laptops, desktops, printers, and mobile devices and approach issues in a structured manner.
- You communicate fluently in English, both spoken and written, and work independently as well as efficiently with remote colleagues.
- Ideally, you bring experience with IT ticket systems, IT asset management, or meeting room technologies in an international environment.
Benefits:
- Flexible working hours
- Numerous employee events
- Contribution to or coverage of public transport subscriptions
- Attractive training and development opportunities
- Well-coordinated and dynamic team
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Zurich
Contact
Redon Hoxha,
+41443852143
