Medical Secretary in the Oncology Department

To complete its team, the Clinical Oncology Department is seeking a medical secretary assistant at an 80% workload, on a permanent contract. The starting date is scheduled for 1st October 2026.

Context:

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

The Coordinated Oncology Centre (CCO) of the Clinical Oncology Department (DOC) works in the care of oncology patients and enables them to meet their referring doctor during consultations and outpatient treatments such as chemotherapy or immunotherapy.

The CCO brings together a team of highly qualified professionals from various disciplines who work closely to ensure coordinated and quality patient care.

The administrative sector acts as an essential partner in patient care and the conduct of clinical activities and provides the necessary administrative skills for the smooth running of the platform. Our ambition is to offer the best possible administrative services, while valuing everyone’s efforts in interdisciplinary work. We operate with professionalism and respect, loyalty and solidarity, exemplary conduct and sharing, in the service of the well-being of our patients and teams.

Mission:

• At the heart of the organisation of consultations across several specialties, you manage the schedules of senior consultants and assistant doctors, organise all patient appointments and treatments, and conduct searches for medical documents
• Indispensable to the smooth running of the structure, you are the point of contact for welcoming and supporting patients and their relatives, manage patient flow in the waiting room, accompany them through their care pathway, participate in providing information, and answer their questions by phone
• In direct contact with the various partners involved in patient care, you organise the different internal and external examinations and ensure administrative follow-up in liaison with other CHUV services
• You organise and prepare the scheduling of consultations for new patients and offer them a personalised welcome, with attentive listening and tailored information
• You collaborate closely with members of the interdisciplinary team and participate in various meetings.

Profile:

• You hold a Federal VET Diploma in Commercial Employment, a medical assistant diploma, medical secretary qualification, or an equivalent title and have experience in a large organisation; experience in hospital settings, healthcare, health insurance, or the pharmaceutical sector is an asset
• You enjoy working autonomously while having a strong team spirit; you are dynamic, conscientious, and versatile, with a keen sense of organisation
• You are comfortable communicating, demonstrating listening skills and empathy
• You have a very good command of French and common IT tools (Microsoft Office suite); knowledge of English is an asset
• You appreciate working in a multidisciplinary and dynamic environment and can demonstrate versatility and a good ability to manage priorities and urgent situations.

We offer:

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th month salary and 25 days of holiday per year
• A minimum of three days training per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the Canton of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles and discounts on the purchase of electric bikes)
• Quality hotel-standard staff restaurants in each hospital building with preferential rates.

Contact for information about the position: Ms Mandy Errera, Head of Desks and Secretariats CCO/ICU, tel.: 079 556 21 47