Basel
IT System Engineer - Technical Sales & Network Solutions (m/f/d)
- 11 November 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Fluent)
- 4001 Basel
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT System Engineer - Technical Sales & Network Solutions (m/f/d)
Rocken® specialises in recruiting talents and experts from IT consulting and software engineering. We collaborate with the most exciting Swiss IT software manufacturers and consulting firms. We simultaneously provide a network of established companies digitally and transparently through our closed Rocken® Talent Platform.
For our partners to successfully manage their projects, a collaboration of various specialists from the fields of Agile Business Analysis, Requirements Engineering, Project Management, Software Engineering, Architecture, DevOps, and Security is required.
Are you looking for a new challenge? Then benefit as a Rocken® Talent from our broad network and let exciting jobs be presented to you.
Role:
Are you technically skilled but also think entrepreneurially? Microsoft 365, Apple, Cisco, and network solutions are your world, and you enjoy not only supporting customers technically but also inspiring them with clever IT solutions? Then an exciting combination of system engineering, customer consulting, and technical sales awaits you!
Responsibilities:
You proactively support existing customers, analyse their IT needs, and identify technical optimisation and business potential.
You develop customised IT solutions with Microsoft 365, Azure, Apple, Synology, Zyxel, and Cisco.
You create technical solution concepts, calculation bases, and offers and support the sales team in the presales process.
You present IT solutions clearly, advise decision-makers, and accompany customers from needs analysis to contract conclusion.
You plan, implement, and operate client, server, NAS, and network infrastructures and take on the technical management of customer projects.
You administer Microsoft and macOS environments, analyse complex faults, and handle support requests at the 2nd level.
You document IT projects, coordinate technical handovers, and ensure transparent customer communication.
You monitor new technologies and contribute your ideas to the further development of the IT service portfolio.
Qualifications:
Completed IT training EFZ (system technology/platform development)
At least 3 years of experience with Synology NAS systems as well as network and security solutions from Zyxel and Cisco
At least 1 year of experience with Windows Server, Windows clients, Microsoft 365, Azure, Exchange, and macOS; Linux knowledge is an advantage
At least 1 year of experience with DHCP, DNS, VPN, network security, and ideally mobile device management (MDM)
Experience in IT system engineering, technical project management, and in creating solution concepts and offers
Very good German and English skills; French is an advantage
Benefits:
- Flexible working hours
- Home office
- Market- and performance-based salaries
- Attractive training and development opportunities
- Comfortable office with modern infrastructure
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Basel
Contact
Rigon Shabani,
+41443852146