Bern
Customer Service & Export Clerk 80-100% (m/f/d)
- 18 October 2026
- 80 – 100%
- Permanent position
- CHF 84 500 - 91 000 /year
- German (Fluent), English (Intermediate)
- 3011 Bern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Customer Service & Export Clerk 80-100% (m/f/d)
Salary - CHF84,500 - 91,000Rocken® is a digital career partner for candidates in the supply chain sector with a focus on purchasing, export, sales (internal and external) & other commercial professions, connecting qualified talents with attractive employers in Switzerland. Thanks to our intelligent matching technology and personal support, we find career opportunities that match your skills, experience and career goals.
With Rocken®, you gain access to attractive and sometimes exclusive career opportunities with exciting employers. Thanks to AI-supported matching, we find job offers that perfectly suit your qualifications and career goals. We personally and professionally accompany you throughout the entire application process and enable you direct access to relevant employers and decision-makers. Our services are always free and confidential for you.
Role:
Our partner company is an established business with its own value creation and a diverse customer portfolio. The organisation combines solid expertise with modern working methods and places great value on quality, efficiency and continuous development.
A collegial working environment, contemporary working conditions and varied tasks offer employees the opportunity to take responsibility and develop both professionally and personally.
Responsibilities:
Record, process and monitor customer orders in SAP throughout the entire handling process
Create order confirmations and coordinate changes with customers and internal departments
Check delivery dates and shipping status and communicate deviations early
Create delivery notes and invoices according to specifications and check for completeness
Administratively support international shipments and prepare required export documents
Support customers and freight forwarders with questions about orders, deliveries and shipping status
Digitise delivery notes, name them correctly and archive them in the document management system
Maintain order and delivery data in Excel and create overviews for internal planning
Qualifications:
Completed commercial apprenticeship or comparable qualification
Several years of professional experience in order processing, logistics or export
Reliable handling of shipping, order and export documents
Good practical knowledge of ERP systems, especially regarding orders and master data
Confident use of Excel for tracking, evaluations and simple reporting
Experience in dealing with customers and external partners such as freight forwarders
Very precise and structured working method in administrative processes
Independent organisation of several orders and tasks with different deadlines
Benefits:
- Interesting and varied activities/projects
- Experienced and dynamic team
- Flat hierarchies
- 13th month salary
- Flexible working hours
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Bern
Contact
Ethan Glass,
+41443852176
