Service Assistant*Service Assistant Automotive Industry

Your tasks:

• Friendly reception and care of customers

• Receiving and processing telephone and written enquiries

• Arranging and coordinating service and workshop appointments

• Supporting the service consultation in daily administrative business

• Opening and maintaining workshop orders as well as updating customer data

• Assisting with invoicing and preparing vehicle handovers

• Organising replacement vehicles as well as pick-up and delivery services

• Close cooperation with workshop, spare parts warehouse and sales

Your profile:

• Completed commercial training, training in retail or comparable qualification

• Initial experience in customer service, reception or the automotive industry is an advantage

• Motivated career starters are also welcome

• Friendly, well-groomed appearance and enjoyment in dealing with people

• Organisational talent as well as a reliable and careful way of working

• Very good German skills in spoken and written form

• Very good English skills from B2 level

• Confident handling of MS Office and willingness to learn new systems

• Interest in vehicles and electromobility

• Driving licence category B is an advantage

Your benefits:

• Varied activity with personal customer contact

• Exciting entry into the automotive industry and electromobility

• Versatile interface function between customers, workshop and sales

• Opportunity to contribute your organisational talent and communication skills

• Chance to gain practical experience in the automotive service sector and expand your knowledge

• Permanent employment 

• 100% workload

Have we aroused your interest?
Then we look forward to your online application or simply contact us easily by phone or e-mail.