Albedis - Genève
Genève
APG Portal and Register Manager
- 18 August 2026
- 100%
- Temporary
- Genève
About the job
ALBEDIS is a leading Swiss recruitment partner, specialising in connecting talents and companies across a wide range of sectors, from support roles to executive functions. As a member of Interiman Group, ALBEDIS relies on the combined expertise of its partner brands to cover areas such as architecture and real estate, finance, IT, life sciences, legal, and human resources, with a presence throughout Switzerland (Bern, Geneva, Lausanne, Zurich).
APG Portal and Register Manager
Company Description
We are offering a position for one of our clients, an administration in the field of social insurance, within the canton of Geneva:
An APG Portal and Register Manager - 100%
Canton of Geneva
Temporary mission available from 1 October 2026 until the end of March 2027
Job Description
You will primarily provide first-level business support to users of the APG portal, by phone and email. You will also contribute to administrative processing, data control, and the smooth operational functioning of the APG portal and RegAPG.
Your responsibilities will notably include:
- processing, controlling and monitoring data and notifications submitted, among others, by service organisers and compensation offices;
- analysing errors or inconsistencies detected in the data and ensuring the handling of the cases concerned;
- responding to user requests and providing first-level support;
- assisting users in understanding the data, using the APG portal and applying the processes;
- participating in quality control of the data available on the portal;
- documenting cases handled and ensuring their follow-up using a ticketing tool;
- taking part in functional tests of the APG portal, in collaboration with IT teams;
- identifying recurring difficulties and proposing improvements regarding processes or tools;
- contributing more broadly to the operational management and smooth running of the applications.
This role thus combines administrative management, data control, case analysis, user assistance and collaboration with IT teams.
Profile Sought
Ideally, you have:
- a Federal VET Diploma (CFC) as a commercial employee or an equivalent commercial training;
- several years of experience in an administrative role or file management, ideally complemented by customer support activity;
- initial experience in social insurance, with a compensation office or in a comparable administrative environment;
- a good command of IT tools and real ease in data management;
- an analytical mind enabling you to identify, understand and handle errors or inconsistencies;
- a strong capacity for learning and adaptation in an environment where rules and processes regularly evolve;
- great rigour and excellent organisational skills;
- the ability to work independently while collaborating effectively with various stakeholders;
- a true sense of service and great ease in exchanges with APG portal users and internal partners.
Knowledge of processes related to Swiss social insurance is a significant advantage. However, it is not essential if you have solid administrative experience and demonstrate a good capacity for learning.
