Digital Service Desk Engineer 100% (m/f/d)

What is my role?

• Central involvement in the further development and digitalisation of our Service Desk

• Co-design and utilisation of our modern ITSM system (Salesforce Agentforce)

• IT support for our employees in the Service Desk

• Identification and implementation of automations in support processes

• Installation, configuration and operation of Windows 11 clients, mobile devices and peripherals

• Support of our Digital Workplace (Microsoft 365)

What do I need to be successful?

• Completed training as an IT specialist or comparable qualification

• Experience in IT Service Desk / IT support

• Interest in ITSM, automation and new technologies

• Very good knowledge of Windows 11 and Microsoft 365

• Independent, customer-oriented and structured way of working

• Willingness for occasional IT on-call duty (including driving licence category B)

What are my benefits?

• Many public holidays

• Health insurance contribution

• Free parking spaces

• Employee discounts

• Support for further training

• and many other benefits

Languages
German: C2 - native level

Workplace
Vaduz

Vacancy number
VA-4CQ-PYU