IT Administrative Coordinator (M/F)

Context

We are looking for an IT Administrative Coordinator (M/F) on behalf of our client, a major player in the Geneva region. Reporting to the IT User Services, you will ensure the administrative coordination of the entire lifecycle of the IT equipment fleet across multiple sites.

Responsibilities

• Coordinate the administrative tasks of User Services: requests for quotes from suppliers, order and deadline tracking, stock status and replenishment needs

• Manage the integration of new equipment into databases, as well as the disposal of end-of-life equipment and associated administrative processes

• Coordinate the annual inventory reconciliation across all sites, with the support of the support teams

• Handle requests (quotes / offers) via the Information System Service Management tool (ITSM) - such as ServiceNow, GLPI, Ivanti or equivalent

• Identify and propose improvements on administrative management, monitoring and associated processes / procedures

• Communicate with internal clients and partners on all dedicated activities

• Implement and provide metrics, statistics and reports (advanced Excel, Power BI or equivalent reporting tool)

Profile sought

• Proven experience in administrative follow-up and coordination, with strong organisational skills

• Good command of the IT field: understanding of equipment and IT hardware, lifecycle management, ITSM processes and asset management / CMDB concepts. The role requires subject matter knowledge - it is not a "generic" purchasing role

• Comfortable with fleet management / asset management tools (such as GLPI, Lansweeper, Snipe-IT...) and an ITSM tool (such as ServiceNow, Ivanti...)

• Excellent interpersonal skills and communication sense, with both internal clients and partners

• Fluency in French is essential

• Location in or near the Geneva region

Conditions

• Full-time

• On-site position (Geneva region)