Bern
ICT Support Engineer - Client & Microsoft 365 (m/f/d)
- 28 August 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Fluent), French (Fluent)
- Bern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
ICT Support Engineer - Client & Microsoft 365 (m/f/d)
Innovative overhead line systems for local and long-distance railways – are you familiar with this challenge? Our Rocken partner is a leading medium-sized family business in the field of electromobility. For decades, the company has been developing, planning, building, and maintaining customised overhead line systems and railway control systems for public transport. The projects range from local route sections to complex international infrastructure projects. Sustainability and technical progress shape the daily business. Reliability, respect, and genuine collaboration count here. Innovative solutions arise through clear structures and dedicated teams. Ready to work on projects that rethink mobility? The Rocken partner offers you exciting prospects in a future-oriented environment.Role:
In this role, you ensure that the ICT workplace environment and the applications used function smoothly and are professionally supported. You assist users in daily operations, analyse faults, and find pragmatic solutions so they can work efficiently. You are also responsible for maintaining and further developing workplace systems and business applications according to defined standards and processes. With your expertise, you accompany rollouts, updates, and optimisations, actively contributing to the continuous improvement of the ICT landscape. You always keep security, stability, and user-friendliness in mind.
Responsibilities:
You are the first point of contact for technical issues related to the workplace, end devices, and business applications.
You investigate faults independently, find sustainable solutions, and involve internal specialists or partners if necessary.
You set up computers, mobile devices, and peripherals, configure them, and ensure their readiness for use.
You accompany user changes and take care of accounts, access rights, and permissions.
You maintain knowledge databases and instructions and actively contribute to support improvements and ICT projects.
Qualifications:
You have completed training in IT or ICT or have a comparable qualification.
You are interested in modern workplace technologies and systematically investigate technical problems.
You have good knowledge of the Microsoft ecosystem and ideally experience with Windows and cloud workplaces.
You convince with strong customer orientation, patience, and a confident manner when dealing with different user groups.
You work reliably, proactively, and persistently and communicate very well in German and well in English.
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Bern
Contact
Gaël Altmann,
+41443852183
