Biel/Bienne
Platform Engineer - Data Center Managed Services (m/f/d)
- 12 November 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- 2502 Biel/Bienne
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Platform Engineer - Data Center Managed Services (m/f/d)
Our client operates in the technology sector. We specialise in connecting professionals in this field with the right companies. If you want to learn more about the company and the position, apply now.Role:
A powerful data centre environment requires more than reliable operation: clearly defined services, efficient processes, and continuous technical development are crucial. In a versatile infrastructure environment, you bring your experience in virtualisation, backup, and network technologies. At the same time, you are an important interface to customers and internal specialists, ensuring that even demanding technical issues are resolved purposefully.
Responsibilities:
Technical customer and service responsibility
As a Technical Account Manager, you take on the technical support of selected customers and are responsible for the associated platforms and services
For complex issues, you coordinate the solution finding and keep an overview of the entire processing as the case owner
You support customer projects, technical changes, and migration initiatives
Operations and engineering
You ensure the reliable and secure operation of the data centre infrastructure and the managed services based on it
You analyse technical faults and handle demanding cases in 2nd and 3rd level support
You maintain and optimise virtualisation, backup, and network components
You ensure compliance with security requirements regarding data protection and data security
Development and automation
You further develop existing services and contribute ideas for new platform offerings
You develop standardised operational procedures, reusable blueprints, and self-service solutions
You identify automation potentials and implement technical improvements for recurring tasks
You document relevant solutions and promote knowledge transfer within the team
Qualifications:
Apprenticeship in IT or sufficient relevant professional experience in engineering and operation of data centre or managed services environments
Very good knowledge of server virtualisation with VMware
Solid experience with Veeam in backup technologies
Sound know-how in network infrastructures, especially with Fortinet, Citrix NetScaler, and HPE/Aruba
Practical experience in 2nd and 3rd level support as well as handling complex technical faults
Understanding of IT security and its importance in daily infrastructure and platform operations
Initiative, sense of responsibility, and enjoyment of teamwork
Benefits:
- Flexible working hours
- Market- and performance-based salaries
- Attractive training and development opportunities
- Interesting and varied tasks/projects
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Biel/Bienne
Contact
Marco Alvarado,
+41443852147
