Employee* Customer Service Financial Sector

Tasks

• Independent answering and processing of private customer calls
• Adherence to the quantity and quality targets set by the group leader
• Ensuring cooperation with other groups of the Contact Centre and other departments
• Responsible handling of sensitive information and data,
• First time right: Reduction of repeat calls through active listening and professional customer advice

Requirements

• Enjoyment in telephone consulting and supporting our customers
• Good oral skills in German, French and English
• Alert personality with quick comprehension requiring a short training period
• Employment level 80-100% (training is 100% for 4 weeks)
• Flexible working hours: 06:45 - 19:00 in the day team Monday to Friday

Your benefits

• Modern workplace
• Partnership-based working atmosphere
• Attractive employment conditions
• Flat hierarchy and dynamic, young team

Have we aroused your interest?
Then we look forward to your online application or simply contact us easily by phone or e-mail.