Zürich
ICT Support Engineer (m/f/d)
- 05 August 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Intermediate)
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
ICT Support Engineer (m/f/d)
A sharp focus on your professional future: Our Rocken partner specialises in ophthalmology and eye surgery - with outpatient operations, laser treatments and state-of-the-art diagnostics. The specialist medical practice combines medical excellence with a broad network and high quality standards. The field of activity covers the entire spectrum of ophthalmological services: from routine examinations to complex procedures and aesthetic treatments. Short decision-making paths, interdisciplinary collaboration and a clear focus on precision characterise the working day. There is a collegial atmosphere based on mutual respect - expertise is shared, innovation is encouraged. Are you ready to start in a dynamic environment with real prospects? Then our Rocken partner looks forward to your application.Role:
As an ICT Support Engineer, you play an important role in ensuring a stable and efficient IT working environment. You support employees with technical issues, analyse faults and ensure a quick and sustainable resolution of hardware and software problems. You manage modern workplace solutions, optimise existing IT processes and actively contribute to the development of the digital infrastructure.
Responsibilities:
You ensure reliable IT support and assist employees with technical issues via various support channels.
You analyse sources of errors, find suitable solutions and resolve faults in the area of hardware and software.
You take care of the setup, configuration and maintenance of IT workstations, devices and specialised systems.
You ensure the smooth operation of industry-specific IT solutions and support users in their utilisation.
You are responsible for the procurement, management and quality assurance of IT components and software solutions.
You optimise internal processes through technical support, data processing and automation.
You contribute to IT projects and support the implementation of new technologies, system introductions and site integrations.
Qualifications:
You have an IT education or possess a comparable technical qualification.
You work quality-conscious, service-oriented and place the needs of users at the centre.
You bring practical experience in IT support, client management and handling Microsoft Windows, Microsoft 365 and ideally other IT systems.
You are characterised by analytical thinking, a structured way of working and strong communication skills.
You have very good German language skills; English skills are a plus.
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Zurich
Contact
Dani Camoes,
+41443852126
