Universitätsspital Zürich
Zürich
Administration Staff Member Neurology Clinic 70%
- 23 July 2026
- 70%
- Permanent position
- German (Fluent), English (Intermediate)
- 8091 Zürich
About the job
Take on a central role in the administration of the Neurology Clinic with a focus on complaint management. With your organisational talent, you coordinate concerns professionally, develop solution-oriented measures, and contribute to smooth processes as well as high service and care quality.
The University Hospital Zurich is one of the largest hospitals in Switzerland. Our over 8,600 employees and around 700 trainees are committed daily to the well-being of our patients.
The University Hospital Zurich is one of the largest hospitals in Switzerland. Our over 8,600 employees and around 700 trainees are committed daily to the well-being of our patients.
Administration Staff Member Neurology Clinic 70%
immediately or by arrangement
Your main tasks
- Ensuring a smooth administrative process for our patients as well as for all internal and external interfaces
- Written and telephone contact with patients, relatives, medical staff, insurance companies and hospitals
- Dispatch of medical reports and monitoring of report latencies for outpatient and inpatient patients
- Management of the outpatient and partly inpatient patient list of Neurology
- Deputising for complaint management and mutual holiday cover within the team
- Obtaining expert opinions and information in cooperation with scheduling and medical staff
- General secretarial and back office tasks including report dispatch
Your profile
- Commercial training with several years of experience in healthcare or training as a medical secretary / medical practice assistant with professional experience in administration
- Solid PC user skills (Microsoft Office, electronic medical record KISIM)
- Back office experience or experience in patient scheduling / patient admission
- Confident German language skills in spoken and written form; good English skills and additional languages are an advantage
- Strong quality and service awareness
- Reliable, service-oriented and socially competent personality with structured and independent work organisation
Our benefits
An exciting and varied range of tasks awaits you, where you can specifically apply and expand your knowledge and skills. We offer you the opportunity to contribute to the design and further development of outpatient administration together with a motivated and committed team.
University Hospital Zurich
8091 Zurich
8091 Zurich
