Solothurn
ICT Supporter (m/f/d)
- 09 November 2026
- 80 – 100%
- Permanent position
- CHF 65 000 - 78 000 /year
- German (Native language)
- 4500 Solothurn
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
ICT Supporter (m/f/d)
Salary - CHF65,000 - 78,000Rocken® has significantly simplified the application process with its digital recruitment solution, setting a new, uniform standard. We connect talents, experts, and professionals throughout Switzerland. Our network of established companies is available on our Rocken® Talent Platform.
Our partners in the construction and architecture sector are looking for qualified specialists with you to master daily challenges. Our partners are characterised by top employment conditions and outstanding quality. To remain resilient in the dynamic market, your professional and active support is needed!
Are you ready for a new challenge? Then start your new journey now with a personalised Rocken® Talent Profile and benefit from exciting jobs!
Role:
As an IT Support Specialist, you are the first point of contact for employees' IT concerns and ensure the smooth operation of the workplace environment. You support users in 1st and 2nd level support, manage Microsoft-based solutions, and actively contribute to the development of modern IT services. You work closely with internal stakeholders and external IT service providers and contribute to the continuous optimisation of the IT landscape.
Responsibilities:
You support employees directly and solution-oriented with IT concerns - in person, by phone, and remotely (1st + 2nd level support)
You record and maintain IT user accounts in a structured and reliable manner
You evaluate, procure, install, and maintain IT components - always with a focus on quality, efficiency, and future viability.
You ensure smooth setup and integration of devices at various locations.
You create and update hardware and software inventories conscientiously and transparently.
You work closely with internal and external partners and support project and support case management.
You create technical documentation and user-friendly instructions - clear, understandable, and practical.
You actively contribute to the development and introduction of new IT services and help shape our IT landscape.
Qualifications:
A completed vocational training as an IT specialist EFZ or a comparable qualification.
At least 1 year of experience in IT support (1st level)
Valid driving licence and willingness to occasionally work at different locations outside regular working hours
Solid knowledge of Microsoft Windows and Microsoft Office. Additionally, you have experience with Microsoft cloud technologies, especially SharePoint and Microsoft Teams.
Very good German language skills in spoken and written form.
Independent, flexible, and solution-oriented working style as well as willingness to continuously develop yourself.
Benefits:
- Experienced and dynamic team
- Open corporate culture
- Interesting and varied activities/projects
- Market- and performance-based salaries
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Solothurn
Contact
Rigon Shabani,
+41443852146
