Head of Reception

Head of Reception 100 %

Workplace

Rotkreuz

Workload

100 %

Start Date

01.01.2027

Is this you?

Are you a host by passion? At reception, you create the first impression - friendly, professional and service-oriented. You live our values with our customers and thus ensure every day that visitors and employees feel welcome from the very first moment and that their concerns, questions and wishes are always handled professionally and attentively.

What to expect

• Leading the reception of the mandate in compliance with the existing standards and guidelines of the customer as well as ISS
• Welcoming, receiving and looking after customers, guests and visitors
• Ensuring smooth reception operations
• Main contact person for the executive assistants and members of the mandate
• Support in mail processing
• Handling telephone calls in German and English
• Administration and data maintenance
• Access and security management, including issuing badges
• Office management
• Support in catering for events and customer meetings and room preparations
• Processing certificates according to the mandate's process
• Hub function between meeting room service, housekeeping, building services, IT and customers, among others.

What you bring

• Completed training or further education in a commercial environment (service sector) and/or further education in hospitality
• Several years of leadership experience is essential
• Strong customer-oriented and communication skills
• Service-oriented, flexible personality with organisational talent and sense of order
• Team player
• Quick comprehension
• Enjoyment in dealing with people
• Winning and confident appearance
• Good MS Office skills (MS Office)
• Language skills: German and English (business fluent), French an advantage

What we offer you

• Wide range of internal development opportunities
• 16 weeks maternity leave
• Employee celebrations and appreciation programmes?
• Attractive own ISS Switzerland pension fund?
• Discounted mobile subscriptions from Swisscom for the whole family?
• Staff offer platform with attractive discounts and special conditions?
• Structured onboarding in the initial phase?

Ready for us? We are ready for you.

Every day at ISS Switzerland, we work to ensure that offices, laboratories, airports, production facilities, train stations, schools and hospitals function and are liveable. Our more than 14,000 employees create living spaces throughout Switzerland where over a million people feel comfortable and can develop every day.

ISS stands for innovation, service quality and customer proximity. As market leader, we offer secure jobs, diverse development prospects and a corporate culture characterised by appreciation, lived occupational safety and responsibility - visible in five programmes, over 200 training and further education opportunities as well as the consistent use of sustainable products and solutions.

About us

Employee stories

Dear recruitment agencies: For this position, we only consider direct applications. Thank you.
Please note: We gladly accept applications by post, but documents will not be returned.

Your contact

Josephine Markowitsch
People & Culture Business Partner
Phone: 058 787 83 44

Apply now