Root
Senior IT Supporter (m/f/d)
- 26 September 2026
- 80 – 100%
- Permanent position
- CHF 85 000 - 95 000 /year
- German (Fluent)
- 6037 Root
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Senior IT Supporter (m/f/d)
Salary - CHF85,000 - 95,000Rocken® specialises in recruiting talents and experts from IT platform development. We collaborate with the most exciting Swiss service providers but also successfully cover all in-house positions. We simultaneously provide a network of established companies digitally and transparently through our closed Rocken® Talent Platform.
For our partners to successfully manage their projects, a collaboration of various specialists from the entire platform architecture is required, whether databases, servers, network or security, on-premises, cloud or hybrid.
Are you interested in a new challenge? Then benefit as a Rocken® talent from our broad network and let exciting jobs be presented to you.
Responsibilities:
Co-responsibility for trouble-free operation (client, server, network, M365)
Receiving, prioritising, coordinating and resolving support cases (hardware, software, network and communication issues) (1st & 2nd level support & coordination of 3rd level support)
Installation/configuration of IT hardware and client applications
Consulting and training users / support of the ERP system
Active participation in projects with the possibility of project management (infrastructure & applications)
Identification and (partial) implementation of optimisation potentials in processes (PowerAutomate/PowerPlatform or scripting in ERP solution)
Coordination and support in specification, testing and rollout for implementing application releases
General administrative tasks
Qualifications:
Completed training as an IT specialist EFZ or equivalent training with at least 5 years of professional experience in a similar role
Solid knowledge in Microsoft client support, server/M365 and network experience
Service-oriented, reliable personality with high personal responsibility
Structured, analytical and solution-oriented working style
Enjoyment of modern technologies & freedom to shape
Benefits:
- Flexible working hours: 40-hour week, flexible working times
- Interesting and varied tasks/projects
- Attractive training and development opportunities
- Comfortable office with modern infrastructure: modern office premises, modern work equipment
- Good transport connections and accessibility: central location with good connections (public transport & car)
- Numerous employee events: numerous employee events & incentives
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Root
Contact
Mohi Heidar,
+41443852122
