Application Operation Manager (m/f/d)

Move Switzerland with us.

Application Operation Manager (m/f/d)

Bern

from now or by arrangement

60-100%

103625

What you can look forward to.

As Digital Solution Rolling Stock (DSO ROS), we support robust, innovative and contemporary maintenance and management of rolling stock along the asset life cycle with our digital solutions. Our approximately 180 employees from three agile Release Trains (ART) with several teams manage around 30 SAP, 40 non-SAP and 10 analytics/diagnostic applications for 5,500 users. The AMARO team primarily takes care of the ongoing IT operations as well as incident and problem management of all non-SAP applications. Furthermore, it is responsible for the professional development and implementation of requirements (change requests) on behalf of the clients. In this environment, many exciting and technical challenges are waiting to be tackled. Benefits such as free GA, discounted travel abroad - also for the family - can be found on our website under Benefits.

What you can achieve.

• With your expertise, you ensure the stable operation of our IT applications in daily business and are responsible for incident and problem management to ensure high service availability.
• You analyse incidents, locate errors, monitor incident management and represent the user perspective in close cooperation with IT, development and suppliers.
• As a link between software suppliers, development, business and IT, you coordinate collaboration and ensure clear communication.
• Together with internal and external parties, you coordinate changes, introductions and incidents in operations and ensure smooth transitions.
• You implement change requests agilely, in the nearshoring model or in independent small projects.
• In the self-organised team, you continuously improve processes and collaboration and actively contribute to proof of concept and minimum viable product.

What you bring with you.

• With strong communication and social skills, you act appropriately for the target audience and work cooperatively in the team.
• You bring practical experience as an Application Operation Manager as well as in leading projects or subprojects.
• You effectively apply your solid IT knowledge and broad technical understanding in everyday work.
• You are confident in server infrastructures, distributed systems and networks and keep an overview of connections.
• You have already worked with message brokers and bring experience in scripting with Shell and Python.
• You have a degree at university of applied sciences or university level in computer science or business informatics or an equivalent further education and master German at C1 level in spoken and written form.

Your salary and benefits.

We have a fair and progressive salary system and actively promote pay equality. Therefore, further and detailed information about the salary system at SBB is transparently accessible. This position is at requirement level J, regional allowance level 1. More about salary and benefits .

How to succeed in starting.

Your desire to move Switzerland with us is our greatest motivation. Therefore, we waive a cover letter for this position. If you still want to share your motivation with us, you can still do so in our application tool. Achieving great things is easier on a first-name basis. This already starts with your application.

We do not accept dossiers from recruitment agencies for this position.

About the position

André Müller, Personnel Management Phone +41 79 249 47 05