St. Gallen
Customer Service and Export Clerk 100% (m/f/d)
- 14 October 2026
- 100%
- Permanent position
- CHF 78 000 - 84 500 /year
- German (Fluent), English (Intermediate)
- 9000 St. Gallen
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Customer Service and Export Clerk 100% (m/f/d)
Salary - CHF78,000 - 84,500Luxury requires precision, style requires substance. Our Rocken partner stands for high-quality women's fashion and accessories in the premium segment – with a clear design philosophy and international renown. The company combines craftsmanship, innovation, and timeless elegance. In this position, you will significantly shape the production processes. You are responsible for quality assurance, coordinate manufacturing workflows, and work closely with design and development. Your eye for detail ensures that every piece meets the highest standards. Flat hierarchies, short decision-making paths, and an environment where quality knows no compromises. Ready to help shape excellence? Then we look forward to connecting you with our Rocken partner.
Responsibilities:
In daily business, you process orders and monitor their handling until goods handover.
You prepare shipping documents and export papers according to the respective orders.
Together with accounting, you handle discrepancies and open customer issues.
You create evaluations of sales developments and provide the sales team with relevant key figures.
You independently organise the preparation of sample collections and sales events.
You keep master data up to date and check the completeness of recorded information.
You actively participate in internal projects for process and quality improvement.
For administrative matters, you coordinate collaboration between customers, sales, and other departments.
Qualifications:
A completed commercial apprenticeship forms your professional basis.
You have several years of experience in an administrative role with customer or sales reference.
A connection to the fashion industry or a strong interest in fashion products is desirable.
Your working style is independent, flexible, and well organised.
You keep an overview even with changing requirements and act on your own initiative.
You find it easy to deal with various contacts.
You have good knowledge of MS Office, especially Excel; ERP experience is a plus.
Fluent German and good English skills, both spoken and written.
Benefits:
- Interesting and varied tasks/projects
- Experienced and dynamic team
- International environment
- Comfortable office with modern infrastructure
- Flat hierarchies
- Flexible working hours
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
St. Gallen
Contact
Ethan Glass,
+41443852176
