St. Gallen
Clerk Export and Customer Orders 100% (m/f/d)
- 28 October 2026
- 100%
- Permanent position
- German (Fluent), English (Intermediate)
- 9000 St. Gallen
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Clerk Export and Customer Orders 100% (m/f/d)
Luxury requires precision, style requires substance. Our Rocken partner stands for high-quality women's fashion and accessories in the premium segment – with a clear design philosophy and international renown. The company combines craftsmanship, innovation, and timeless elegance. In this position, you will significantly shape the production processes. You are responsible for quality assurance, coordinate manufacturing processes, and work closely with design and development. Your eye for detail ensures that every piece meets the highest standards. Flat hierarchies, short decision-making paths, and an environment where quality knows no compromises. Ready to help shape excellence? Then we look forward to connecting you with our Rocken partner.Responsibilities:
You enter customer orders into the system and coordinate their further processing until delivery.
You compile the necessary shipping and export documents for international goods shipments.
In case of deviations or complaints, you coordinate clarification with the responsible departments.
You prepare statistical evaluations and sales overviews for internal purposes.
Preparing Market Days as well as providing samples and sales articles fall within your area of responsibility.
In collaboration with accounting, you support the resolution of order-related issues.
You ensure a correct data basis by continuously maintaining customer and article master data.
You identify potential for improvement in administrative processes and support the implementation of appropriate measures.
Qualifications:
Completed commercial basic training with initial professional experience in order administration or customer service.
Two to three years of professional experience in internal sales, customer service, or a comparable role.
Good level of Excel skills and confident use of common MS Office applications.
Knowledge of an ERP solution is welcome.
A reliable and flexible working style with independent prioritisation.
Communication skills and tact in coordinating with various contacts.
Good to very good language skills in German and English, both spoken and written.
Benefits:
- Comfortable office with modern infrastructure
- Interesting and varied tasks/projects
- Experienced and dynamic team
- International environment
- Flexible working hours
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
St. Gallen
Contact
Ethan Glass,
+41443852176
