Head of Organization Development

Join us and shape the future of hospitality today!

EHL's dynamic campuses form a unique network where passionate students, academics and industry experts from over 120 countries come together with a common goal: to develop and disseminate hospitality knowledge, while supporting the sector's continued growth.

We are constantly striving to improve the working environment and personal development opportunities for our more than 800 staff and teachers, who are among the most recognized experts in their respective fields. Since its foundation in 1893, EHL has been widely recognized by the industry and consistently ranked among the world's top hospitality management schools. Everything we do is based on our values of excellence, family and learning, and we are committed to bringing them to life in tangible ways for our employees.

The Growth Office is responsible for driving strategic initiatives that ensure sustainable growth and development across the institution. It oversees our people office and people development departments, our offices around the world, our business development to strengthen EHL's global presence. The department also supports innovation, strategy and sustainability, aligning the institution’s goals with emerging trends and industry needs. By fostering collaboration across departments, it contributes to the successful implementation of EHL’s strategies.

To join our amazing team, we are looking for a candidate who is not only skilled and passionate about hospitality but also aligns with our leadership principles: transparency, accountability, collaboration, care, and experimentation.

Head of Organization Development

The Head of Organization Development leads end-to-end transformation initiatives and drives organizational refinement. The role reports to the Chief Growth Officer. It ensures that structures, roles, and ways of working are future proofed, strategically aligned, compliant, scalable, and efficient, delivering measurable business outcomes, clarity for employees, value for customers, and fostering collaboration across the organization.

What will you do?

• Optimize organizational structures (spans and layers, roles and responsibilities, decision matrices, etc) and define organizational needs (skills required, gaps and development plans).
• Facilitate role clarity workshops and decision-making frameworks. Design end-to-end organization’s processes in line with the strategy
• Coordinate cross-functional process design initiatives and implement process performance management (KPIs, dashboards) and continuous process improvement
• Establish communities of practice for process excellence and organizational development.
• Define and implement measures to improve collaboration across teams.
• Measure the impact of organizational structures on effectiveness and collaboration across departments, business units and the wider institution.
• Support the Tech Solutions and Digital teams to define and implement efficient and future proof tools aligned with the defined processes.
• Conduct external benchmarks as and when required to be inspired by the best organization set-up.

Who you are?

• You have a Bachelor’s or Master’s degree in Business, Organization Development, or a related field, complemented by Lean Six Sigma and Prosci/Change Management certifications.
• You have minimum 7 years of experience in Human Resources, process excellence, organizational design, or transformation.
• You have proven experience leading cross-functional teams and driving process redesign or organizational design initiatives.
• You have excellent stakeholder management, facilitation, and influencing skills.
• You promote a culture of collaboration, continuous improvement, and customer-centricity.
• You have strong analytical capabilities and are fully comfortable with digital tools, including visualization and workflow solutions.
• You are fluent in French and in English.

What we offer?

We offer you a permanent contract within a business area of an educational institution, with exceptional employee benefits including free meals, an attractive number of days off, a parking space or public transport contribution, as well as access to various services and facilities.

We offer you responsibility, challenge, development opportunities and encouragement to help you achieve your professional and personal goals.

We offer you the opportunity to make a tangible impact on our students’, staff and partners’ experience as well as contribute to the growth of our institution.

You will enjoy being part of a passionate, multidisciplinary and talented team.