Customer Service and Order Management (a)

For our client, we are looking for a competent reinforcement for administrative order processing and customer service.

Customer Service and Order Management (a)

Your tasks:

• Creating order confirmations, interim and final invoices

• Processing creditor invoices and creating export documents

• Monitoring customer payments and maintaining billing addresses

• Placing goods and stock orders with international suppliers

• Checking orders for interfaces, availability, colours and conditions

• Coordinating leasing enquiries in communication with banks and sales

• Maintaining the article and customer master data as well as managing CRM systems

Your skills:

• Commercial basic training or comparable qualification

• Confident handling of common ERP systems and experience with Salesforce is an advantage

• Practical knowledge in order processing, order entry and invoicing

• Independent, precise and structured way of working

• Fluent German in spoken and written form, as well as good knowledge of French

Would you like to profitably contribute your experience in customer service and order management? Take the next step and apply with us today.