yellowshark
Dübendorf
Sales Support Officer - French (m/f) 80-100%
- 29 June 2026
- 100%
- Permanent position
- CHF 80 000 - 85 000 /year
- German (Fluent), French (Fluent), English (Fluent)
- Dübendorf
About the job
For several renowned clients in the region, we are seeking committed and articulate individuals with solid experience in order processing as well as professional customer correspondence in German and French.
Our clients are established companies from various technical and industrial sectors that place great value on quality, service orientation, and smooth customer care. In this versatile role, you will ensure the interface between customers, sales, and internal departments and contribute significantly to efficient and professional order processing.
If you enjoy customer communication and feel comfortable in a dynamic, international environment, we look forward to receiving your application documents.
- Preparation, calculation, and follow-up of offers until successful completion
- Independent recording, checking, and processing of customer orders in the ERP system
- Professional handling of complaints in close cooperation with the after-sales team to achieve sustainable customer solutions
- Careful maintenance and updating of customer master data in the CRM/ERP system to ensure high data quality
- Several years of experience in customer service or a comparable role required
- Very good German and French skills as well as solid English skills in spoken and written form
- Strong communication skills and team orientation in daily customer dialogue
- Understanding of order processing, offer coordination, and project support
- Participation in external training courses
- Flexible working hours
- International field of activity
- Modern workplace
Our clients are established companies from various technical and industrial sectors that place great value on quality, service orientation, and smooth customer care. In this versatile role, you will ensure the interface between customers, sales, and internal departments and contribute significantly to efficient and professional order processing.
If you enjoy customer communication and feel comfortable in a dynamic, international environment, we look forward to receiving your application documents.
Responsibilities
- Competent support and advice for customer enquiries by telephone and e-mail as the central contact person (D/F)- Preparation, calculation, and follow-up of offers until successful completion
- Independent recording, checking, and processing of customer orders in the ERP system
- Professional handling of complaints in close cooperation with the after-sales team to achieve sustainable customer solutions
- Careful maintenance and updating of customer master data in the CRM/ERP system to ensure high data quality
Profile
- Completed commercial basic training- Several years of experience in customer service or a comparable role required
- Very good German and French skills as well as solid English skills in spoken and written form
- Strong communication skills and team orientation in daily customer dialogue
- Understanding of order processing, offer coordination, and project support
Additional Information
- At least 5 weeks of holiday- Participation in external training courses
- Flexible working hours
- International field of activity
- Modern workplace
