Rocken®
Schenkon
IT Support Service Specialist (m/f/d)
- 05 August 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Schenkon
About the job
Rocken® is a Swiss company based in Zurich.
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
ROCKEN Jobs:
Create profile:
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Support Service Specialist (m/f/d)
Our ROCKEN partner is a renowned consulting and service company as well as a service provider. With the comprehensive expertise and the dedicated team of specialists, our partner offers customised IT solutions and first-class services to their customers.
Responsibilities:
- You take on 1st level support for our customers
- In this role, you resolve problems independently and sustainably
- You regularly inform customers about the status of their concerns
- As an IT Support Service Specialist, you handle all requests efficiently in the ticket system
- You coordinate tickets professionally with system engineering
Qualifications:
- Completed vocational training in the IT sector and several years of professional experience (at least 5 years)
- Strong customer orientation, enjoyment of direct customer contact and confident demeanour
- Structured, process-oriented and reliable working with a high awareness of quality
- Solution- and result-oriented working style, combined with great personal responsibility
- Analytical, networked thinking and enjoyment in tackling complex issues
- Residence in Switzerland, category B driving licence with own vehicle as well as confident German language skills (additional national languages are an advantage)
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Schenkon
Contact
Redon Hoxha,
+41443852143
