Sales Clerk / Order Office / Back Office

Lüchinger + Schmid is relocating the site from Kloten to Oberbuchsiten. During the transition phase and for your thorough induction, you will initially work in Kloten before your future place of work is Oberbuchsiten. Look forward to a varied role in a dynamic environment with close customer contact.

What you will achieve

• You handle customer enquiries, prepare offers and contracts, and ensure that orders are processed correctly and on time.
• You support customers in day-to-day business and take care of complaints, credit notes, and clarifications.
• You maintain article, debtor, material, and price data in SAP and other systems, ensuring high data quality.
• You coordinate sales promotions, maintain promotional prices, and assist with the recording and follow-up of promotions.
• You support the management and development of the online shop as well as the maintenance of customer- and article-related information.
• You register transport orders and coordinate clarifications regarding deliveries and logistics.
• You work closely with internal departments such as sales, accounting, and other interfaces.
• You support the team in the operational back office and prepare evaluations, reports, and other administrative documents.

What you bring

• Education: Completed vocational training (EFZ)
• Field: You have a commercial basic education or a comparable qualification.
• Professional experience: You bring experience in sales, order processing, purchasing, or logistics. You are confident with MS Office and ERP systems such as SAP; knowledge of other systems is an advantage.
• You work in a structured, independent, and reliable manner and keep an overview even in hectic situations.
• You are customer-oriented, communicative, and enjoy working in a team.
• You are interested in operational processes and bring flexibility as well as openness to change.
• German (C1)
• French (A2)
• English (A2)

What we offer you

• Klubschule Migros: Reimbursement of 70% of course costs, up to a maximum of CHF 1,000 per calendar year
• Leisure and cultural offers: 5-10% discount & Cumulus points on every booking with Migros Holidays, Hotelplan, Interhome or Costa Cruises...
• Introduction: An induction programme to help you get to know the company
• Responsibility & freedom:
• Flat hierarchies:
• Migros Bank: Discounts
• Employee offers: Micarna Shop 10% vouchers, discounts at Optic 2000, AXA-Winterthur, Generali,
• Cumulus points: Concert & festival tickets with at least 20% discount.
• Mobility: Movis, carpooling, discounts at Opel, Adam Touring & Pneu Egger (car service), Europcar, Umzugszentrale.ch.

Contact
Ms Sigrid Hahne
HR Recruiting and Sourcing Specialist

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