Operations Manager Zurich Sector (M/F) - Permanent Contract

About the job

Company active in the field of air conditioning, ventilation and heating, CGC Energie SA supports its clients in the operation, maintenance and optimisation of their technical installations. Due to a retirement, we are looking for our future Operations Manager for our subsidiary in Zurich. A professional capable of leading our department, ensuring overall performance and actively contributing to its growth.

Location : Zurich

Start : immediate or to be agreed

Benefits : Additional accident coverage and advantageous occupational pension plan

Daily : Company vehicle

Your Mission

Reporting to the General Management and working closely with the Commercial Management, you have real autonomy in managing your activity.

Manage and unite your teams

• Supervise, support and develop the skills of your team of technicians.
• Organise and optimise the human and material resources of the department.
• Set objectives, monitor performance and conduct individual interviews. Participate in recruitment and integration of new employees.

Drive operational and technical performance

• Ensure proper execution of P2 and P3 maintenance contracts and compliance with contractual commitments.
• Supervise the planning and monitoring of interventions and ensure quality of services.
• Provide your technical expertise on complex installations: heat and cold production, ventilation.
• Define and monitor performance indicators (KPIs), analyse results and implement necessary improvement actions.
• Optimise the use of CMMS tools to ensure reliable tracking of interventions and improve productivity.

Ensure financial and administrative management of the department

• Manage turnover, margins and profitability of your activity.
• Prepare and monitor the annual budget, control costs and optimise expenses.
• Validate invoicing and handle any disputes.
• Provide regular reporting to Management.

Develop client relationships and commercial opportunities

• Be the primary contact for clients under contract and ensure their satisfaction.
• Retain the existing portfolio through proactive follow-up and regular contract reviews.
• Identify opportunities for additional work, renovation and energy optimisation.
• Prepare offers, cost estimates and monitor works.
• Collaborate with Commercial Management to develop the client portfolio, renew and update contracts as well as respond to tenders.
• Develop sustainable partnerships with suppliers and subcontractors.

Your Profile

• Engineering degree or higher education in HVAC, energy or industrial maintenance.
• Minimum 5 to 10 years experience in HVAC, ideally in a management role of a maintenance department or profit centre management.
• Proven experience in managing technical teams.
• Strong experience in financial management, activity control and commercial development.
• Mastery of HVAC installations and their operational challenges.
• Ability to manage work projects, from costing to acceptance.
• Proficiency with management and maintenance tracking tools (CMMS, performance indicators, reporting).
• Good knowledge of applicable standards and regulations.
• Comfortable with budget management and profitability control.