Administrative Coordination Officer

If you are looking for a professional opportunity in the field of care and if "autonomy", "responsibility" and "teamwork" are meaningful words for you, NOMAD could well be your ideal destination.

NOMAD is a public institution in Neuchâtel providing home help and care, with nearly 500 employees. Our mission is to bring our expertise in home care and support to accompany the life projects of the residents of the canton of Neuchâtel. We are firmly committed to making these services accessible to everyone residing in the canton, regardless of age, social or economic situation. Our services are provided by a network of small nursing teams, operating autonomously and agilely, distributed across 3 regions: Areuse, Doubs and Seyon.

To strengthen our teams, we are looking for a

Administrative Coordination Officer 70-80%

Mission:

As the main point of entry for NOMAD, the administrative coordination officer ensures the sorting, analysis and direction of internal and external requests. They guarantee reliable, secure and efficient administrative handling and contribute to the smooth journey of clients within the legal and institutional framework.

Your main responsibilities:

• Welcome incoming multichannel flow (calls, email, physical reception)
• Identify and qualify the needs of clients, partners or colleagues
• Advise and direct towards the external or internal network
• Ensure the administrative management of service requests
• Handle specific requests (help and support, nutrition mandate, ...)
• Provide support to the ALO service

Your profile:

• Health-social maturity or Federal VET Diploma in the health field
• 3 years’ experience in a similar position (administrative and care)

Your skills:

• Initiative and autonomy
• Good knowledge of the Swiss health system and the Neuchâtel socio-health network
• Organisational, prioritisation and adaptability skills
• Interpersonal ease and welcoming attitude
• Dynamism and responsiveness
• Stress resistance and flexibility
• Comfort with IT tools

We offer

• Annual salary progression
• The opportunity to actively contribute to the success of our mission within a distributed governance organisation
• A very comprehensive integration plan, including numerous training sessions and quality support
• Modern and efficient work tools
• A right to a minimum of five optional training days per year, with access to a varied offer within the NOMAD catalogue and the CCT21
• A vehicle under certain conditions with advantageous rates
• Working conditions proposed by the Collective Labour Agreement (CCT Santé 21)

Workplace: Peseux

Start date: from November or to be agreed

Contract type: permanent contract

Application deadline: 7 October 2026

Interested? Join us and help meet the needs of the population, offer varied and quality services and reinvent, with us, the home care of tomorrow.

Next steps

To join us, simply click on the "apply quickly" button in the advertisement and send us a CV, an identity document, your diplomas and work certificates, as well as a personalised cover letter explaining why you want to join NOMAD.

Further information: patricia.rey@nomad-ne.ch