French / Schwiizerdütsch Customer Support Advisor

About the job

agenda.ch is the leader in French-speaking Switzerland for innovative professional organisation management solutions (online agenda, online booking, patient/customer management, invoicing, digital marketing, etc.). agenda.ch is also a dynamic and experienced team working passionately to provide efficient service. To support the company’s growth and complete our team, we are immediately looking for a

"French / Schwiizerdütsch Customer Support Advisor"

Your mission

• Provide quality customer support by phone and email
• Train new customers (by phone and sometimes on site)
• Actively contribute to customer satisfaction and loyalty
• Participate in the continuous improvement of our processes for better efficiency

Your profile

• You are organised, meticulous, dynamic and reliable
• You have a curious mind, a friendly manner and a genuine desire to help
• Excellent level of French and Swiss German
• Comfortable with IT tools
• You have at least 2 years of professional experience
• Ability to work in a team and take initiative
• Desire to progress towards greater responsibilities in a growing environment

What we offer at agenda.ch

• An exciting professional challenge with development prospects
• Collaborative management in a flat hierarchical structure with quick decision-making
• The opportunity to play a key role in the company’s development
• A passionate and dynamic team that values innovation
• Modern premises in the city centre of Geneva

Ready to take on the challenge and build your professional future with us?
Send us your application file (cover letter, CV with photo).