Operations Manager (Office & Workplace) 80-100% (m/f/d)

Over the past ten years, we at crowdhouse (Switzerland) AG have evolved from one of the most successful start-ups to one of the most significant real estate asset managers in Switzerland. We have revolutionised property ownership and made the purchase and sale of investment properties transparent, accessible, and efficient through our proprietary software. With a transaction volume of over CHF 2 billion, we now manage a real estate portfolio worth more than CHF 1.8 billion.

We are now facing our next growth phase. Our mission is not only to talk about the housing shortage and rising rents but to actively create affordable living space. As specialised asset and investment managers, we raise capital from private investors and invest it in profitable, sustainable, and above all fair real estate projects. Only by building additional homes can the demand caused by strong immigration be met and the price spiral stopped. Together with our clients as property investors, we can and will make a difference. For this, we need you!

Your working environment

You not only ensure that the office day runs smoothly – you make sure that our entire organisation runs seamlessly in the background. You identify optimisation potentials, tackle issues independently, and coordinate a wide range of internal and external contacts. At the same time, you are not too proud to personally welcome our employees and guests at reception.

What you will achieve

Office Management:

• You are responsible for the operational management of our location and ensure that all office and infrastructure processes function efficiently

• You lead and coordinate the areas of facility management, cleaning, caretaking, maintenance, and technical service providers

• You are responsible for the procurement of all office, consumable, and operating materials as well as collaboration with suppliers

• You coordinate our insurances, contracts, and other administrative services related to office operations

• You identify optimisation potentials early, implement improvements independently, and take responsibility for new initiatives

• You support our employees with all organisational concerns and ensure a professional workplace

People & Team Support

• You coordinate the entire onboarding and offboarding process in close collaboration with HR and the specialist departments

• You ensure that new employees are optimally equipped from their first day of work (workplace, hardware, access, badge, etc.)

• You coordinate internal moves, workplace changes, and all organisational matters concerning our employees

• You support various teams across departments with organisational and administrative questions

Events & Culture

• You plan and organise internal events, workshops, team activities, and company occasions from A to Z

• You contribute new ideas and actively develop our workplace experience and corporate culture

Processes & Organisation:

• You are the first point of contact for internal IT concerns and provide pragmatic support for everyday questions

• You take responsibility for cross-departmental operations projects and coordinate them independently

• You ensure that processes are documented, standardised, and continuously improved

• You keep an overview even with many parallel topics and prioritise independently

• You ensure the quality and currency of our data and administrative systems

• You identify optimisation potentials and actively contribute to the further development and digitalisation of our processes

• You flexibly support the team with cross-departmental tasks and take responsibility for administrative special tasks

What you bring with you

• Completed commercial training or a comparable qualification

• Further training in office management, business administration, or corporate organisation is an advantage

• Several years of experience in an office, operations, or workplace management role with high personal responsibility

• Strong organisational skills and the ability to coordinate several topics simultaneously

• High initiative and the ambition to actively improve things rather than just manage them

• Enjoyment in taking responsibility and at the same time pitching in where support is needed

• Service-oriented demeanour with professional manners and a strong hands-on mentality
  

You are right with us

• You will become part of a team of ambitious entrepreneurs

• Our culture is goal-oriented and high-performing – with people at the centre

• With us, you have real prospects – both professionally and career-wise

• Our workplace is modern and centrally located in Zurich

• Flat hierarchies ensure short decision-making paths and direct exchange