Clerk / Clerk Patient Registration 80%

The Lucerne Cantonal Hospital with locations in Lucerne, Sursee and Wolhusen is a company of the LUKS Group and thus belongs to one of the leading hospital groups in Switzerland. The over 8500 employees are there around the clock with warmth, competence and commitment for the well-being of the patients. The clinics and institutes of the LUKS Group offer medical services of the highest quality. We are looking for reinforcement for our team from 1 December 2026 or by arrangement.

Your field of activity

• You are in direct contact with people of different origins and languages, work in a collegial and motivated team and support the various stakeholders of the Lucerne Cantonal Hospital professionally and committed as an experienced personality
• You record and maintain patient master data and ensure professionally correct case management in SAP Healthcare (IS-H). Patient safety, correct identification and cost security are central components of your daily work
• You actively shape processes, optimise workflows and promote interdisciplinary collaboration within our company

• You work in a dynamic healthcare company, including assignments on Sundays and public holidays as part of your duties

Your experience

• You have a completed EFZ training in the commercial sector or have commercial or medical training and further education with corresponding professional experience (e.g. medical practice, hospital or health insurance)
• You are an open and communicative personality, appreciate direct contact with people, meet them with empathy and maintain the necessary calm even in hectic situations
• You are characterised by flexibility, a high service orientation and good organisational talent
• You have very good German and English skills, both spoken and written, have good oral skills in another language (e.g. French, Italian or Spanish) and possess good IT skills. Ideally, you already have experience with the SAP module IS-H

Your prospects

• An interesting and demanding field of activity with diverse opportunities for professional and personal development awaits you
• As a committed service provider, you use and expand your skills in administration and digitalisation projects - with the aim of taking on extended tasks and responsibilities in the future
• In addition to flexible working hours and attractive employment conditions, you benefit as an employee from a variety of interesting offers and discounts
• You work for the largest employer in Central Switzerland - in a meaningful and socially relevant environment

We look forward to receiving your complete online application. If you have any questions, please contact Christine Alder, Head of Patient Registration, Tel.: 041 205 43 56.