Michael Page Switzerland
Genève
Junior Customer Operations Coordinator (mfd)
- 30 July 2026
- 100%
- Temporary
- Genève
About the job
Our client, a leading international technology company, is seeking a Junior Customer Operations Coordinator to join its EMEA Operations team in Geneva.
This is an excellent opportunity for a junior professional looking to gain experience within a global organisation.
You will join a diverse and collaborative international team supporting customers across the EMEA region.
Junior Customer Operations Coordinator (mfd)
Our client is a globally recognized technology company serving millions of customers worldwide through innovative digital solutions and services. Operating in a highly international environment, the organization offers strong training, collaborative teams, and exposure to global business operations.
Description
- Monitor upcoming customer contract and subscription renewal dates.
- Contact customers regarding upcoming renewals through email communications.
- Send renewal notifications and follow up as required.
- Manage a high volume of customer interactions while ensuring excellent service.
- Update and maintain customer information in Salesforce.
- Ensure renewal activities are completed accurately and on time.
- Work with established processes, templates and operational procedures.
- Coordinate with internal stakeholders to support smooth customer renewal journeys.
- Maintain high standards of data accuracy and administrative excellence.
Profile
- Junior profile with a strong willingness to learn and develop.
- Salesforce knowledge is a strong plus.
- Good command of Microsoft Office applications.
- Professional level of English is required. (B2 minimum)
- Positive, proactive and customer-oriented mindset.
- Strong organisation and multitasking abilities.
- Comfortable handling a high volume of emails and administrative tasks.
- Able to work independently and manage priorities effectively.
- Adaptable and eager to work in a fast-paced international environment.
- Logical thinker with strong attention to detail.
- Team player with excellent communication skills.
- Previous experience in customer service, administration, sales support, operations or a similar environment is an advantage.
Job Offer
- Opportunity to join a globally recognised technology organisation.
- International and multicultural work environment.
- Team of approximately 60 colleagues across multiple nationalities.
- Structured 2-week onboarding programme.
- Comprehensive training materials and ongoing support.
- Hybrid working model. (2 day home office)
- Immediate start.
- Initial 6-month contract with potential for extension.
