Reception & Customer Service Assistant FR/DE – 100% (M/F/D)

Are you comfortable both in reception and in administrative management and customer follow-up? Do you have an excellent command of French and German and enjoy dynamic environments?

For one of our clients, a Swiss family business firmly established in the Fribourg region, we are looking for a:

Your responsibilities:

Welcome visitors and customers professionally
Manage the telephone switchboard as well as the company’s general email inbox
Handle various reception-related tasks
Provide administrative support to different departments
Process and follow up on offers, quotations and customer orders
Ensure follow-up of invoicing, credit notes, deposit slips and cash sales
Handle any non-conformities
Respond to customer enquiries and manage the various customer service email inboxes Your profile:

Commercial employee certificate (CFC) or equivalent training
Several years of experience in a similar role
Excellent command of French and German, both spoken and written
Any additional language is an asset
Experience in the construction sector is an advantage
Strong sense of hospitality, service and communication
Excellent organisational skills and ability to manage multiple priorities simultaneously
Very good writing skills
Good command of common IT tools and an ERP system
Dynamic, reliable and solution-oriented personality


What we offer you:

A varied role rich in contacts
A dynamic working environment
The opportunity to join a stable and growing Swiss family business
Regular hours promoting a good work-life balance