Etat de Vaud
Lausanne
Specialised Case Manager
- 12 November 2026
- 80 – 100%
- Permanent position
- Lausanne
About the job
Job Description
The Vaud Health Insurance Office (OVAM), attached to the Directorate of Social Assistance and Insurance (DIRAAS) within the General Directorate of Social Cohesion (DGCS), is responsible for granting and paying subsidies for compulsory health insurance premiums. As a specialised case manager, you calculate and order the payment of subsidies to the various health insurers in the canton.
Responsibilities
- Establish the subsidy calculation for both initial applications and revision requests;
- Ensure the processing and handling of various health insurance subsidy applications;
- Ensure communication of the subsidy decision to the beneficiary and their insurer;
- Handle complaints submitted following decisions made;
- Manage contacts with users and various partners.
For further information, please consult the specifications by clicking here or contact Ms Myriam Corfù, Group Manager for Subsidies at OVAM, at the email address: dgcs.recrutement@vd.ch
Qualifications
The appointment will be made in salary class 6 or 8 depending on the candidate's experience.
- Holder of a Federal VET Diploma as a commercial employee or an equivalent qualification.
- Generalist certificate in social insurance required. If not held at the time of appointment, it must be obtained subsequently.
- Federal diploma in social insurance is an advantage.
- Minimum 5 years of professional experience in a similar role in a field granting financial benefits.
- In-depth knowledge of various social schemes, laws, regulations and procedures underpinning the granting of health insurance subsidies.
- Interest in training commercial apprentices is a strong asset.
- Excellent knowledge of the Vaud social system.
- Strong numerical reasoning skills and well-developed analytical and synthesis abilities.
- Proficiency with IT tools.
- Adaptability and flexibility.
WHO ARE WE?
The General Directorate of Social Cohesion (DGCS) offers the inhabitants of the Canton of Vaud support and integration measures, accommodation services in medico-social institutions as well as financial assistance. With more than 450 committed employees, we are dedicated to improving the quality of life of our various publics by working towards greater social justice in our Canton.
We offer an autonomous and flexible working organisation, including the possibility of teleworking.
Our culture and work environment focus on diversity and equity. Finally, we uphold human values daily such as solidarity, respect and trust.
For more information, click here to visit our website.
We offer an autonomous and flexible working organisation, including the possibility of teleworking.
Our culture and work environment focus on diversity and equity. Finally, we uphold human values daily such as solidarity, respect and trust.
For more information, click here to visit our website.
Why join the State of Vaud?
The State of Vaud offers a wide variety of jobs and career opportunities. Working conditions are guided by themes of equality, inclusion, sustainability and professional ethics in an environment conducive to work-life balance.
To learn more about our benefits, visit our Employer State page.
- Publication Date12/11/2026 08:51
- LocationLausanne, Switzerland
- Apply by25/11/2026 22:55
- Start DateImmediate or to be agreed
- Salary Class8
- Contract TypePermanent Public Law
- Work Rate80-100%
- AddressGeneral Directorate of Social Cohesion (DGCS)
Av. des Casernes 2
1014 Lausanne
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