A Systems Engineer

About the job

Evolutis is a company with over 20 years of experience supporting Swiss Romandy SMEs in providing Private Cloud services (from its own infrastructure) and managing their IT infrastructure.

We carry out our missions with ethics, vision and humanity. With us, clients know the names of the experts who support them daily in the digital evolution of their business.

We offer a personalised and secure service with the main objective of providing comfort to our clients. The goal? That they can fully devote themselves to their activity, in complete peace of mind. In short, we always keep in mind that our end client is the human behind the machine.

To support its development, Evolutis SA is looking for a senior systems engineer.

Your tasks:

• Lead and manage projects for the installation or optimisation of IT systems
• Carry out maintenance interventions on clients’ IT systems
• Follow up on requests and incidents reported by the Level 1 Hotline until their closure
• Ensure client satisfaction, paying particular attention to meeting service commitments

Your technical knowledge:

VMWare, Windows Server, Active Directory, Microsoft 365, RDS, Exchange, Veeam

Network: Switch, VLAN, Sophos / Fortinet Firewall, VPN

Your profile:

• Vocational training certificate (CFC) as an IT technician or equivalent qualification
• More than 3 years’ experience in IT system management in an IT services company or a demanding sector
• Experience in independently managing projects for the installation and optimisation of IT systems
• Expert analytical skills to investigate and identify causes of malfunctions, and propose the most effective solution
• Customer service orientation: professional behaviour focused on responsiveness, efficiency, interpersonal and writing skills
• Good presentation and communication skills
• Quick-witted, able to anticipate, take initiatives and propose improvements
• Rigorous, able to manage stress and prioritise tasks
• Willing to improve and get involved in a developing SME
• Very good level of English to respond to clients and various vendor/manufacturer supports
• Swiss or C permit, valid driving licence

We offer:

A dynamic environment, varied work, the possibility to develop your technical knowledge, responsibilities and autonomy

Start date: Immediately or to be agreed

Application with cover letter, copies of diplomas, work certificates, salary expectations, availability and references (complete files please).

A RESPONSE WILL ONLY BE GIVEN TO FILES THAT MEET THE CRITERIA MENTIONED ABOVE