Kirchberg
Clerk Export & Customer Service 100% (m/f/d)
- 28 October 2026
- 100%
- Permanent position
- CHF 75 000 - 85 000 /year
- German (Fluent), English (Intermediate)
- 3422 Kirchberg
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
Clerk Export & Customer Service 100% (m/f/d)
Salary - CHF75,000 - 85,000Responsibilities:
You process export orders from order to invoicing.
You clarify delivery dates, transport options and forwarding questions with the responsible partners.
You coordinate international customer orders with sales, production and scheduling.
Together with sales, you prepare sales forecasts and coordinate quantity planning internally.
You keep product data, material information and customer-specific specifications up to date.
You organise the provision and shipping of product samples on time.
You support the customer service team with technical questions regarding customer orders.
You ensure a complete flow of information between customers, freight forwarders and internal departments.
Qualifications:
Completed commercial apprenticeship or a comparable qualification.
Several years of experience in export processing, customer service or international order management.
Knowledge of international transport logistics and experience with export documents are advantageous.
Analytical thinking and a good understanding of operational processes.
Independent, structured and reliable working style.
Customer-oriented manner and professional communication.
You work pragmatically and prioritise sensibly even with short-term changes.
Very good German and good English skills as well as confident MS Office skills.
Benefits:
- Interesting and varied activities/projects
- Experienced and dynamic team
- Flat hierarchies
- 13th month salary
- Flexible working hours
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Kirchberg
Contact
Ethan Glass,
+41443852176