100% Commercial Assistant

Générale Ressorts is a watchmaking subcontractor, a member of the Acrotec Group, and an expert for over 150 years in the manufacture of barrel springs. To strengthen our teams, we are looking for a passionate and motivated Commercial Assistant to join our very dynamic team. If you are interested in the world of watchmaking, possess excellent communication skills and administrative task management, this offer is made for you.

Main Responsibilities

• Handle customer requests related to offers and orders
• Enter customer orders into our IT system and verify their accuracy.
• Collaborate with various internal departments, such as production and logistics, to inform about timely delivery of orders or delays
• Follow up on customer files and ongoing orders, ensuring they are processed and confirmed within the given deadlines.
• Manage customer portfolios
• Participate in the continuous improvement of internal processes related to offers and orders.
• Provide occasional support to administrative teams ensuring versatility in case of overload or absence (export, sales)

Your Profile

• Minimum 2 years of experience in the watchmaking industry
• Previous experience as a Commercial Assistant or in a similar role.
• Excellent written and verbal communication skills.
• Knowledge of the Swiss watchmaking industry and interest in watch products.
• Ability to effectively manage administrative tasks, with attention to detail.
• Proficiency with IT tools and ease with order management systems.
• Ability to work independently while maintaining a good team spirit.
• Fluency in French and English, knowledge of German is a plus.

Personal Qualities

• Analytical and rigorous mindset.
• Proactive attitude
• Excellent communication skills.

We Offer You

• A company culture based on valuing and developing employees.
• A competitive social benefits package, in accordance with the Watchmaking CBA including 5 weeks of holiday.
• Various company outings and events.
• Flexible working arrangements, contributing to a sustainable balance between professional and personal life.
• Start date: Preferably immediately or to be agreed.

Are you currently looking for a new challenge and do you identify with the description above? Please send your complete application file to Générale Ressorts SA, Human Resources, 2503 Biel or by email to elang@generaleressorts.com