9113
IT Service Desk Employee (m/f/d)
- 02 September 2026
- 80 – 100%
- Permanent position
- English (Intermediate), German (Fluent)
- 9113
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
IT Service Desk Employee (m/f/d)
The ROCKEN partner develops, produces and distributes sophisticated plastic injection moulded parts and assemblies for the industrial, medical and laboratory sectors. Their range of services extends from development and design, through injection moulding and subsequent operations, to worldwide distribution. To meet the high quality demands of their customers, their products are manufactured according to medical GMP standards, food standards or industrial standards.
The ROCKEN partner is a steadily growing company that strives to constantly develop and keep up with the latest technologies. Important to them are not only the core values, ethics and codes of conduct but above all the collaboration and achievement of set goals. They are a trainer for various apprenticeships and specifically promote existing staff through further training.
Responsibilities:
Support of the ICT Service Desk and 1st-level support for employees
Analysis and resolution of IT faults and problems
Collaboration with internal and external specialists in 2nd-/3rd-level support
Participation in infrastructure, network and IT operations topics
Ensuring and continuous optimisation of the workplace environment and IT services
Qualifications:
Completed IT training
At least 2 years of experience in ICT support
Practical experience in 1st-/2nd-level support as well as good knowledge of Windows and Microsoft Office
Basic knowledge of system technology, networks and IT security
Very good German and English skills as well as teamwork and initiative
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
9113
Contact
Fitore Babanaj,
+41443852832
