Bern
IT Service Engineer (m/f/d)
- 19 September 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Intermediate)
- Bern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
IT Service Engineer (m/f/d)
Healthcare that connects: Our Rocken partner operates a modern hospital group with a broad medical range of services - from acute medicine to specialised departments and emergency care. The company brings together numerous disciplines under one roof and relies on interdisciplinary collaboration. The focus is on patient-centred care with a high professional standard. The fields of activity range from surgery, internal medicine and obstetrics to specialised areas such as oncology, cardiology or palliative care. Medical and non-medical professionals work closely together - always focusing on quality and humanity. Short distances, direct communication and a culture that values expertise and commitment characterise everyday work. Ready to become part of a dedicated team? Then our Rocken partner looks forward to your application.Responsibilities:
Support of the 1st-level ICT support for applications, clients, servers and networks
Analysis, classification and processing of incidents and support tickets including documentation
Installation, maintenance and management of workstation systems, peripherals and mobile devices
Administration of user accounts and access rights as well as maintenance of the hardware inventory
Support of the 2nd level support, creation of knowledge articles as well as participation in service desk, on-call service and training
Qualifications:
Completed training as an IT specialist EFZ or comparable IT qualification
Professional experience in technical support or customer service
Good knowledge of Windows, Microsoft 365/Office as well as hardware and software
Analytical, structured and independent working style with a strong customer and service orientation
Very good German language skills spoken and written; training as a vocational trainer is an advantage
Residence in Switzerland or willingness to relocate or work as a cross-border commuter
Benefits:
- Above-average holidays and days off
- Open corporate culture
- Family-friendly employment conditions, childcare
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Bern
Contact
Dani Camoes,
+41443852126
