Kanton Aargau

Aarau

ICT Specialist 100%

About the job




We are looking for someone from 01.01.2027 or by arrangement...

ICT Specialist 100%

Exciting tasks await:

  • Participation in cantonal IT projects
You actively contribute the needs of the IT service BVU, represent its interests and develop practical solutions for ongoing operations.
  • Support and management of specialised applications & IT services
You monitor, maintain and optimise selected applications and services to ensure their availability and performance.
  • Installation, configuration and maintenance of end devices
You set up desktop computers, notebooks, mobile devices as well as peripheral hardware, adapt them to the respective requirements and ensure their long-term operation.
  • Identification and documentation of customer needs
You analyse work processes, derive user requirements from them and document these clearly and comprehensibly.
  • Incident and problem management in the service desk
You receive fault reports, check and process incidents, initiate root cause analyses and ensure the consistent implementation of remedial measures.

What you bring:

  • Professional experience in incident, problem, change and release management
  • Very good knowledge of Windows 11, Microsoft 365, Microsoft Entra ID and Active Directory; relevant Microsoft certifications are an advantage
  • Experience in the public sector as well as a good understanding of organisational processes and interfaces, ideally within a cantonal administration
  • Enjoyment in contact with people and collaboration with internal and external customers, suppliers and other IT organisations; you communicate clearly, openly and approach challenges with a solution-oriented mindset
  • An independent, committed and reliable working style as well as a high level of dedication; you take responsibility, contribute actively and are willing to develop professionally and personally and take on new areas of responsibility

Benefits

We offer flexible working options, a wide range of further training opportunities and attractive social benefits. You can find all our benefits at ag.ch/personal.

Your working environment

In the Department of Construction, Transport and Environment, we actively develop the diverse living space of Aargau in the areas of spatial planning, energy, environment and mobility – today and for future generations.
In the General Secretariat , we support the head of the department as well as the divisions in the areas of personnel, finance and accounting, IT, communication and general administrative tasks.

Contact

For technical enquiries, please contact Patrick Moser, Head of IT Operations, 062 835 32 34.
For questions about the application process, Michaela Müller, Deputy Head of HR BVU, 062 835 32 06, will be happy to assist you.

We look forward to receiving your online application.

Categories:

IT / Telecommunications, Networks / Security / Hardware, System Technician / - Administrator

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