Risch-Rotkreuz
IT Solution Consultant & Account Manager (m/f/d)
- 29 October 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- 6343 Risch-Rotkreuz
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Solution Consultant & Account Manager (m/f/d)
Do you think in solutions rather than problems? Our Rocken partner specialises in comprehensive ICT services for demanding business customers. From network infrastructure to cloud solutions to security concepts – IT competence is lived holistically here. The range of services includes workplace management, IT support, engineering projects, and professional consulting. Customer-oriented support and technical excellence are at the heart of every solution. There is a dynamic atmosphere where personal responsibility and direct exchange are lived. The team works project-oriented and focuses on sustainable customer relationships. Are you ready to shape the interface between technology and business as a presales & account manager? Then convince the Rocken partner of what you can do – our Rocken partner looks forward to your application.Role:
Our client supports Swiss SMEs with modern IT services and individually tailored managed services. In this versatile role, you combine technical understanding with customer consulting and business development. You analyse your customers’ requirements, develop suitable solutions together with the engineering team, and specifically develop existing customer relationships.
Responsibilities:
Analysis of the business and technical requirements of SME customers
Conducting customer workshops and structured needs analyses
Development of solution concepts, offers, and presentations in collaboration with the engineering team
Support at customer appointments and public or private tenders
Strategic support of existing customers and expansion of long-term business relationships
Identification of cross-selling and upselling potentials
Ensuring high customer satisfaction
Qualifications:
Completed training or degree in computer science, business informatics, or a comparable qualification
Several years of experience in technical presales, solution consulting, customer success, or IT account management in a managed service environment
Knowledge of Microsoft 365, Azure, network technologies, security, and managed services
Understanding of the needs and challenges of Swiss SMEs
Strong customer and service orientation as well as confident appearance
Independent, structured, and solution-oriented working style
Very good German language skills
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Risch-Rotkreuz
Contact
Gaël Altmann,
+41443852183
