Zürich
IT System Support Specialist (m/f/d)
- 05 August 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT System Support Specialist (m/f/d)
How can complex infrastructure projects be designed sustainably and with a future-oriented approach? Our Rocken partner is an established engineering and planning company active in the fields of transport, environment, spatial development and digitalisation. Interdisciplinary teams accompany demanding projects from the initial idea to realisation.The field of activity includes comprehensive planning services - from analysis through conception to implementation. Whether mobility concepts, environmental impact studies or digital planning methods: the projects shape living spaces and contribute to sustainable development.
Flat hierarchies, independent work and a respectful interaction characterise everyday life. Professional exchange and collaboration across disciplines are central.
Ready to shape infrastructure with foresight? Then we look forward to connecting you with our Rocken partner.
Role:
As an IT System Support Specialist, you are responsible for the reliable operation of the IT workplace environments and support employees with all technical concerns. You analyse and resolve faults, manage hardware and software, and ensure the smooth running of daily IT services. With your service-oriented and structured working style, you make an important contribution to the stability and further development of the IT infrastructure.
Responsibilities:
Support of employees in 1st and 2nd level support as well as analysis and resolution of technical faults
Processing of support tickets, error analysis and sustainable resolution of hardware, software and user issues
Installation, configuration and maintenance of IT end devices as well as ensuring functioning client workplaces
Support during IT rollouts, workplace relocations and management of conference room solutions including coordination of external partners
Management of user accounts, permissions in Active Directory as well as maintenance of IT documentation and knowledge database
Qualifications:
Completed training as an IT specialist EFZ or a comparable IT qualification with several years of experience in IT support
Very good knowledge of Windows 11, Microsoft 365 as well as support of end-user hardware and peripherals
Independent, structured and solution-oriented working style with a pronounced technical understanding
Proactive personality with sense of responsibility, initiative and enthusiasm for analysing technical challenges
Team-oriented and reliable working style as well as enthusiasm for collaboration in a modern IT environment
Benefits:
- Flexible working hours
- Interesting and varied tasks/projects
- Experienced and dynamic team
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Zurich
Contact
Dani Camoes,
+41443852126
