Bilingual Administrative Assistant FR-GER (M/F)

Desired profile:

• Federal VET Diploma as a commercial employee or equivalent training
• Proven experience in an administrative, commercial or customer service role in Switzerland
• Excellent command of French and German (spoken and written, minimum level C1) essential
• Good writing skills and sense of communication
• Proficiency in common IT tools (Microsoft Office, ERP or CRM: an advantage)
• Organisational skills, rigour and excellent priority management
• Autonomous, dynamic and service-oriented personality
• Ability to collaborate effectively with different interlocutors and to thrive in a demanding professional environment

• Ensure telephone reception and handle customer requests in French and German
• Manage orders, offers and administrative follow-up of files
• Enter, update and monitor data in IT systems
• Draft and process various commercial and administrative correspondence
• Coordinate exchanges with clients, suppliers and partners
• Ensure follow-up of deadlines, order confirmations and deliveries
• Support the sales team in client follow-up and ongoing business
• Participate in the daily organisation of the service and the improvement of administrative processes